The customer is seeing high memory utilization on a mission critical VM.

Access the CVM on the host that is running the VM:

*Open acli

*Run a command to increase the amount of RAM assigned to the VM

From the Prism web console:

*Go to the VM dashboard

*Select the VM from the VMs list

*Choose Update

*Adjust the amount of memory assigned to the VM

Go to Control Panel in the VM:

*Select the Computer Properties

*Increase the amount of RAM assigned

During the next maintenance window:

*Select the VM from the VMs list

*Perform a graceful shutdown