The customer is seeing high memory utilization on a mission critical VM.

The best way to fix this issue is to increase the amount of memory assigned to the VM from the Prism web console. This option allows the administrator to modify the VM configuration without accessing the CVM or shutting down the VM. The Prism web console provides a simple and intuitive interface for managing Nutanix clusters and VMs1. To change the memory allocation for a VM, the administrator can follow these steps2:

Go to the VM dashboard

Select the VM from the VMs list

Choose Update

Adjust the amount of memory assigned to the VM

Click Save