An administrator sees that the Cluster drop-down or the Subnets drop-down shows empty lists or...

Nutanix Objects, part of Nutanix Unified Storage (NUS), is deployed and managed through Prism Central (PC), which provides a centralized interface for managing multiple Prism Element (PE) clusters. When deploying Objects or adding multi-cluster support to an Object Store, the administrator selects a PE cluster and associated subnets from drop-down lists in the Prism Central UI. If these drop-down lists are empty or show an error, it indicates an issue with visibility or access to the clusters or subnets.

Analysis of Options:

Option A (The logged-in user does not have access to any Prism Central): Correct. Prism Central is required to manage Nutanix Objects deployments and multi-cluster configurations. If the logged-in user does not have access to any Prism Central instance (e.g., due to RBAC restrictions or no PC being deployed), they cannot see any PE clusters or subnets in the UI, as Prism Central is the interface that aggregates this information. This would result in empty drop-down lists for clusters and subnets, as well as during multi-cluster addition for the Object Store.

Option B (The logged-in user does not have access to any subnets on the allowed Prism Central): Incorrect. While subnet access restrictions could prevent subnets from appearing in the Subnets drop-down, this does not explain why the Cluster drop-down is empty or why no clusters are listed during multi-cluster addition. The issue is broader—likely related to Prism Central access itself—rather than subnet-specific permissions.

Option C (The administrator has just created an access policy granting user access to Prism Element): Incorrect. Granting access to Prism Element directly does not affect visibility in Prism Central’s UI. Objects deployment and multi-cluster management are performed through Prism Central, not Prism Element. Even if the user has PE access, they need PC access to see clusters and subnets in the Objects deployment workflow.

Option D (The administrator has just created an access policy denying user access to a subnet in Prism Element): Incorrect. Denying access to a subnet in Prism Element might affect subnet visibility in the Subnets drop-down, but it does not explain the empty Cluster drop-down or the inability to see clusters during multi-cluster addition. Subnet access policies are secondary to the broader issue of Prism Central access.

Why Option A?

The core issue is that Prism Central is required to display PE clusters and subnets in the UI for Objects deployment and multi-cluster management. If the logged-in user does not have access to any Prism Central instance (e.g., they are not assigned the necessary role, such as Prism Central Admin, or no PC is registered), the UI cannot display any clusters or subnets, resulting in empty drop-down lists. This also explains why no clusters are listed during multi-cluster addition for the Object Store, as Prism Central is the central management point for such operations.

Exact Extract from Nutanix Documentation:

From the Nutanix Objects Deployment Guide (available on the Nutanix Portal):

“Nutanix Objects deployment and multi-cluster management are performed through Prism Central. The logged-in user must have access to Prism Central with appropriate permissions (e.g., Prism Central Admin role) to view Prism Element clusters and subnets in the deployment UI. If the user does not have access to Prism Central, the Cluster and Subnets drop-down lists will be empty, and multi-cluster addition will fail to list available clusters.”