A membership organization needs to send out automated renewal emails on a 30/60/90 period.

Pardot is the recommended automation method for sending out automated renewal emails on a 30/60/90 day schedule, with different email templates based on members' website visits. Pardot is a powerful marketing automation tool that integrates seamlessly with Salesforce, providing advanced capabilities for email marketing, lead nurturing, and segmentation. Here’s how to set this up:

Integrate Pardot with Salesforce:

Ensure that Pardot is connected to your Salesforce instance. This allows seamless data synchronization between the two systems.

Create Email Templates in Pardot:

Design and create the different email templates in Pardot that you want to use for the 30, 60, and 90-day renewal reminders.

Personalize the email content based on the members’ interactions and website visits.

Set Up Automation Rules:

Use Pardot’s automation rules to create rules that trigger emails based on the members' renewal dates and website activity.

Define the criteria for each rule (e.g., 30 days before renewal date, 60 days before renewal date, etc.).

Create Engagement Programs:

Use Engagement Studio in Pardot to create automated drip programs that send out the renewal emails at the specified intervals.

Add logic to the engagement program to select different email templates based on the members' website visits and interactions.

Track and Analyze:

Use Pardot’s reporting and analytics features to track the performance of the email campaigns, monitor open rates, click-through rates, and engagement metrics.

By leveraging Pardot’s advanced automation capabilities, the organization can efficiently manage and personalize its renewal email campaigns, improving member retention and engagement.

"Getting Started with Pardot" from Salesforce Help: Pardot Setup Guide

"Pardot Engagement Studio" from Salesforce Help: Engagement Studio