A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org.

Before installing Nonprofit Cloud Case Management into its production org, a nonprofit should consider the following prerequisites:

Enable My Domain:

My Domain is required for many Salesforce features, including those in Nonprofit Cloud Case Management.

Enabling My Domain allows customization of the Salesforce URL, enhances security, and is a prerequisite for some Salesforce features.

Ensure Appropriate Licenses Are Provisioned:

Nonprofit Cloud Case Management requires specific licenses to be available in the org.

Ensuring that the appropriate licenses are provisioned is crucial for enabling users to access the features and functionalities of Case Management.

Salesforce Nonprofit Cloud Case Management Installation Guide

Salesforce My Domain Documentation