You have determined that an SFP+ has failed on one of your storage controllers.

Hardware Universe is the correct tool to determine the replacement SFP+ part for a storage controller. Active IQ can identify system health, risks, and advisories, but part selection for a specific platform and port type is a hardware compatibility and FRU identification task. The Interoperability Matrix Tool validates software, host, protocol, and component interoperability, not the correct replacement transceiver for a controller slot. The Documentation Center provides procedures and platform manuals but is not the authoritative lookup tool for supported hardware components and part options across platforms. Hardware Universe provides platform-specific details such as ports, adapters, shelves, cables, optical modules, and supported configurations. For NCSE field support, replacing an SFP+ requires matching platform, adapter, speed, media type, and supportability. Therefore, Hardware Universe is the correct source for determining which SFP+ NetApp Support should replace. References/topics: NetApp Hardware Universe, FRU identification, controller port support, optical module compatibility, and platform hardware lookup.