You notice that your Netskope client icon has a red dot and see "Disabled due...

Two reasons for the message “Disabled due to error” when hovering the mouse over the Netskope client icon are A. The client service is manually stopped and C. The client health check has failed. The client service is a background process that runs the Netskope client on the user’s device and communicates with the Netskope cloud. If the client service is manually stopped by the user or by another program, the Netskope client will be disabled and show a red dot on the icon1. The client health check is a feature that monitors the status of the Netskope client and performs self-repair actions if any issues are detected. If the client health check has failed, it means that the Netskope client has encountered a critical error that cannot be fixed automatically, such as corrupted files or registry entries. In this case, the Netskope client will be disabled and show a red dot on the icon2. Therefore, options A and C are correct and the other options are incorrect. References: Troubleshooting Netskope Client - Netskope Knowledge Portal, Client Health Check - Netskope Knowledge Portal