You want to allow both the user identities and groups to be imported in the...

To allow both the user identities and groups to be imported in the Netskope platform, you can use either the System for Cross-domain Identity Management (SCIM) method or the Bulk Upload with a CSV file method. Both of these methods allow for the import of user identities and groups from different identity providers (IdPs) that support SCIM or CSV formats. The SCIM method is recommended for large-scale deployments, as it automates the exchange of user identity information across apps for user provisioning. The CSV method is recommended for small-scale deployments, as it allows for manual upload of user details in a comma-separated values file. The other methods are not suitable for this requirement. The Manual Entries method does not allow for the import of groups, only user emails. The Directory Importer method does not import users and groups directly into the Netskope platform, but rather connects to an Active Directory or LDAP server and periodically fetches user and group information.

References: Provisioning Users for Netskope Client2, SCIM Integration3, Bulk Upload via CSV file