Users in your network are attempting to reach a website that has a self-signed certificate...

To allow traffic from a website with a self-signed certificate that is being blocked by Netskope with an SSL error, the correct action is to configure a Do Not Decrypt SSL Decryption rule. This rule will allow the traffic to pass without being decrypted, thus bypassing the SSL error caused by the self-signed certificate. This is a common practice for handling traffic from trusted internal applications or specific external sites that use self-signed certificates1.