Salesforce OmniStudio-Consultant Question Answer
A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:
• Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
• Create a case for an account team member to follow up.
• Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements'
Salesforce OmniStudio-Consultant Summary
- Vendor: Salesforce
- Product: OmniStudio-Consultant
- Update on: Jul 30, 2025
- Questions: 142