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What is a View in Interaction Center Business Manager?

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What is a View in Interaction Center Business Manager?

A.

Views are the windows that provide data, such as agent and workgroup statistics, historical reporting data, and system information.

B.

Views provide a way to manipulate the configuration of agents and workgroups.

C.

Views contain the system and custom workspaces.

D.

Views are only used to set alerts within Interaction Center Business Manager.

Genesys PC-CIC-Core View All Questions

Genesys PC-CIC-Core Summary

  • Vendor: Genesys
  • Product: PC-CIC-Core
  • Update on: Aug 1, 2025
  • Questions: 60
Price: $52.5  $149.99
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