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Which of the following aspects is directly responsible for determining the zone of tolerance of...

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Which of the following aspects is directly responsible for determining the zone of tolerance of customers?

A.

The brand awareness of a product

B.

The breadth of the product mix

C.

The importance of each service quality dimension

D.

The complexity of the product or service

E.

The type of labeling used

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  • Vendor: AMA
  • Product: PCM
  • Update on: Jan 2, 2026
  • Questions: 316
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TESTED 02 Jan 2026