A dispute case type has various stages, including collect, review, Reinburse, Chargeback, and Resolve.

Identifying the Error Flow:

When stages are altered in a case type, in-flight cases can encounter issues if they try to advance to a now-missing stage.

pzStageProblems Flow:

This flow is initiated when there are problems advancing stages due to missing or reconfigured stages.

It helps to manage and resolve issues related to stage progression.

References:

Pega Platform Case Management Documentation

Pega Academy Course on Advanced Case Design