XYZ Corp users are experiencing delays in the application that you suspect is related to...

To isolate database-related performance issues:

Investigate when the database is used most heavily (B): Understanding peak usage times can help pinpoint when the database is under the most strain. This information is crucial for identifying potential bottlenecks and optimizing performance.

Lower query-time-related alert thresholds (C): By lowering the alert thresholds for query times, you can capture more detailed information about slow-running queries, helping to identify and address inefficient database operations.

References:

Pega Performance: Database Performance and Tuning

Pega Alerts: Configuring Alerts and Thresholds