Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:
When building robotic automations intended for integration with Pega Platform (through Robotic Desktop Automation (RDA) or Robotic Process Automation (RPA)), Pega Systems outlines a set of best practices to ensure reliable execution, data consistency, and seamless communication between the automation and Pega case workflows.
According to the Pega Robotics System Design and Implementation Guide, in the section “Developing Robot Activities for Pega Integration”, the following recommendations are provided:
“When developing automations intended for execution by Pega applications, adhere to the following guidelines:
Always return a valid completion status from the automation to indicate success or failure to the calling Pega activity.
Ensure that the data exchanged between Pega Platform and the automation matches in both type and format to prevent runtime errors or data transformation issues.
The activity name in Pega Platform (as specified in the robotic automation name field) must exactly match the name defined in the Robot Activity component in Robot Studio to establish a valid invocation link.”
Detailed Reasoning:
A. Set valid completion status.
Correct. Each automation that is invoked from Pega must return a valid completion status (e.g., Success, Fail, Completed, Error). This status is sent back through the Robot Activity response data transform.
This ensures that the Pega case or data page correctly interprets the automation’s result and can take subsequent actions (e.g., proceed, retry, or raise an exception).
D. Ensure data formats agree between the automation and the Pega application.
Correct. The data types and structure between Pega and the robotic automation must align (for example, string-to-string, integer-to-integer, JSON format consistency).
Mismatched or unstructured data results in serialization errors when passing data through the RDA bridge.
E. Match the Pega automation identifier with the robot activity component name.
Correct. The Robotic Automation Name specified in the Pega data page or case configuration (e.g., FETCH_SCORE) must exactly match the ActivityName property defined in the Robot Studio’s Robot Activity component.
This linkage ensures that the correct automation is triggered when the case executes the RDA call.
Incorrect Options:
B. Design an automation to complete multiple tasks.
Not recommended. Pega advises building modular automations, where each automation performs a single defined task to simplify debugging and improve reuse.
C. Use an unlimited number of transferable data items.
Not recommended. The number of data items passed between Pega and Robotics should be limited to those necessary for the task, as excessive data transfers can degrade performance.
F. Run automations synchronously.
Not required. RDA automations typically run asynchronously, returning results through callback mechanisms to avoid blocking the user interface.
Therefore, the three recommended developer considerations are:
A. Set valid completion status
D. Ensure data formats agree between the automation and the Pega application
E. Match the Pega automation identifier with the robot activity component name
[Reference:Extracted and verified from Pega Robotics System Design and Implementation Guide, Developing and Configuring Robot Activities for Pega Integration section (Pega Robotics 19.1 and later)., , ]
