How do you route an assignment so that any available member of the department can...

Routing an assignment to a work queue is the appropriate method to allow any available member of a department to perform the task. Work queues are designed to hold assignments that can be picked up by any qualified user who has access to that queue. This differs from a work list, which is typically specific to an individual user. Routing to a work queue ensures efficient task allocation and flexibility in task management within a team or department.