You are updating a system of record using a SOAP connector.

To handle the unavailability of a system of record when using a SOAP connector, the most effective approach is to implement the retry logic in the connector's error handler flow. This flow can be configured to wait for a specified duration (in this case, an hour) before retrying the connection. If the system remains unavailable after the retry, the flow can then proceed to send a notification to the system administrator. This approach encapsulates the error handling logic within the connector's flow, making it reusable and maintainable.References: Pega Community documentation on connector error handling and SOAP connectors.