Consider the following user story:As a loan officer, I want to be able to automatically...

Pegasystems PEGACSSA72V1 Question Answer

Consider the following user story:

As a loan officer, I want to be able to automatically accept the next available application for review so I can complete the next highest priority case.

How do you implement this user story?

Use a ToWorklist router and the GetNextWorkCriteria decision tree.

Use a ToWorkbasket router and Pega's Get Next Work functionality.

Use a ToLeveledGroup router and Pega's Get Next Work functionality.

Use a ToDecisionTree router and the GetNextWorkCriteria decision tree.

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Pegasystems PEGACSSA72V1 Summary

Vendor: Pegasystems
Product: PEGACSSA72V1
Update on: Jan 1, 2026
Questions: 93

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An application contains a rule with an Apply to: class of TGB-HRApps- Work-Expenses.

Which of the following requirements can be implemented using Next Best Action?

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Consider the following user story:As a loan officer, I want to be able to automatically...

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