Reference module: Analyzing customer distribution using Pega Value Finder.

To analyze the distribution of offers to well-engaged, under-engaged, or not-engaged customers, you would run the Pega Value Finder simulation. The Value Finder tool is designed to help identify and understand the engagement levels of different customer segments.

Pega Value Finder:

Pega Value Finder is used to identify under-served or over-served customers by analyzing historical interaction data.

It provides insights into how well different customer segments are being served and helps in understanding engagement levels.

This tool can categorize customers into well-engaged, under-engaged, or not-engaged based on their interactions and responses to offers.