Finco corporation uses pega to perform the majority of the mortgage underwriting tasks.

Add a wait shape to the mortgage flow with a case dependency to advance the mortgage flow to the next assignment when the credit report case is resolved.

Insert a credit report assignment in the mortgage flow with a SLA to check the status of the credit report case and call the ResumeFlow activity when the credit report case completes.

Include a split join shape in the mortgage flow to include the credit report flow. Use the All option on the split join shape to ensure the credit report is complete before routing to the specialist.

Modify the credit report flow to move the mortgage case to the specialist. The application routes the assignment to the specialist with the least amount of work.