A requirement states: A customer can update an address at any point during case processing...

Pegasystems PEGAPCSA87V1 Question Answer

A requirement states: A customer can update an address at any point during case processing by performing the following steps.

1. The customer submits the new address.

2. The application verifies that the address matches postal service requirements.

3. The customer then approves the corrected address. How do you configure this requirement?

Add a case-wide optional action to the workflow for the address submission.

Add a case-wide optional process to the case workflow to perform the address change.

Add an alternate stage to the case life cycle to change the address.

Add a button to each assignment to present the customer with a form to submit a new address.

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