You have a requirement to associate users in different units to the same work queue.

Vendor: Pegasystems
Product: PEGAPCSSA86V1
Update on: Jul 30, 2025
Questions: 92

Pegasystems PEGAPCSSA86V1 Question Answer

How do you implement this requirement?

Associate the users to a common work group. Then associate a work queue to the work group.

Associate the users to a common work group. Then associate the work group to the appropriate units.

Associate the users to a common unit. Then associate a work queue to the common unit.

Associate the users to a common work queue. Then associate the work queue to the appropriate units.

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