HRCI PHRi Question Answer
An organization spends US $30,000 on customer service training, which leads to an increase of US $75,000 in net profit from sales. The training return on investment (ROI) is ______%.
A math equations with numbers
Description automatically generated with medium confidenceThis means the training resulted in a 150% return on investment. According to HRCI, calculating ROI for training programs is crucial for understanding the financial impact of training on business outcomes.HRCI PHRi Summary
- Vendor: HRCI
- Product: PHRi
- Update on: Dec 18, 2025
- Questions: 115
