You need to assign 10 percent of the Qualification records to the QV queue through...

Create an autonumber column on the Qualification table and assign its qualification records if the number cleanly divides by 10.

Create a calculated column on the Service Request table that sums the number of qualification records, generates a random number between zero and the number from the new field, and assigns each qualification record if the number generated is 10 percent or less of the value of the new field.

Create a roll-up column on the Service Request table that is the count of qualification records, generates a random number between zero and the number from the new field, and assigns each qualification record if the number generated is 10 percent or less of the value of the new field.

Create an autonumber column on the Service Request table and assign its qualification records if the number cleanly divides by 10.