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A company is implementing a customer service solution by using Dynamics 365 Customer Service.

A company is implementing a customer service solution by using Dynamics 365 Customer Service. The company is extending the solution to meet additional business requirements.

The solution has the following requirements:

• Customers can log on to a secure website and view the progress of customer service tickets.

• Refund requests over a certain value can be automatically sent for managerial approval in Microsoft Teams.

• Create a custom page showing a gallery of pictures within the Dynamics 365 Customer Service app.

You need to use Microsoft Power Platform technologies to implement the solution.

Which technology should you use? To answer, drag the appropriate technologies to the correct requirements. Each technology may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Microsoft PL-900 Summary

  • Vendor: Microsoft
  • Product: PL-900
  • Update on: Dec 19, 2025
  • Questions: 357
Price: $52.5  $149.99
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