Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for...

Vendor: Salesforce
Product: Plat-Admn-301
Update on: Oct 30, 2025
Questions: 220

Salesforce Plat-Admn-301 Question Answer

Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with the work associated with managing the maintenance plan.

What should the administrator do to help manage the plan?

Use Flow to automatically create and assign entitlements.

Create a support process for the maintenance plan.

Ensure milestones are in place for the maintenance plan.

Set up and configure entitlement templates.