Universal Containers (UC) just started configuration and customization of its Salesforce organization.

The correct selection is A, C, D. ALM reduces production defects by enforcing controlled development and testing, creates measurable delivery processes, and enables a predictable release cadence. User training may be part of change management, but it is not required after every release, and no lifecycle can guarantee that existing functionality never fails. From an ALM perspective, the controlling principles are a clear source of truth, repeatable change tracking, controlled promotion, testable release artifacts, and traceability from requirement through production. Mature teams separate the lifecycle from any single tool so the process remains consistent even when the deployment mechanism changes. The alternatives fail because they either create manual tracking or treat one delivery technology as the lifecycle, which weakens auditability and makes releases harder to reproduce. For this scenario, the decisive point is therefore the platform behavior represented by the selected options (A. Avoiding defects from being deployed to production.; C. Defining metrics for application development project success.; D. Releasing new features on a consistent schedule.). Applying that rule consistently keeps the implementation aligned with Salesforce-supported lifecycle practices and makes the resulting change easier to review, validate, and operate across environments.

Study Guide reference: Application Lifecycle Management — ALM stages; source control; change tracking; package/org development models; CI/CD; release traceability.