The correct answer is B — Chair a weekly team retrospective focusing on identifying areas for continuous improvement.
Retrospectives are a core Agile practice used to inspect and adapt the team’s process, foster self-improvement, and enhance performance. If productivity is flat, the best approach is to collaboratively reflect with the team to uncover bottlenecks, identify areas for experimentation, and implement process adjustments.
PMI Agile Practice Guide:
“Retrospectives are a key feedback loop that allow the team to assess their performance and decide how to improve it. The retrospective is a cornerstone for continuous improvement and high-performing teams.”
(PMI Agile Practice Guide, Section 5.8 – Retrospectives)
Mike Griffiths adds:
“Rather than externally imposed metrics, agile teams should drive performance improvements through retrospectives where they inspect their own work and collectively identify opportunities for efficiency.”
(PMI-ACP Exam Prep, Chapter 7 – Continuous Improvement)
Incorrect options:
A is diagnostic but insufficient for process improvement without team involvement.
C introduces hierarchy and undermines team empowerment.
D introduces extrinsic motivation, which may damage team collaboration and intrinsic ownership.
Answer: B
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