The correct answer is D because organizational transformation to agile requires more than process changes—it requires a shift in mindset. Training teams on agile values and principles builds a shared foundation and helps foster commitment to agile ways of working.
From PMI Agile Practice Guide:
“Agile transformation requires attention to both practices and mindset. Leaders must help teams embrace agile values, empower decision-making, and promote an agile culture through education and active support.”
(PMI Agile Practice Guide, Section 2.1 – Organizational Change and Transformation)
From PMBOK® Guide – 7th Edition:
“Successful transformation begins with people understanding the why and how of agile. Change cannot happen effectively without adequate training and communication.”
(PMBOK Guide 7th Ed., Principle 1 – Be a Diligent, Respectful, and Caring Steward)
From Mike Griffiths’ PMI-ACP Exam Prep Book:
“Agile success is rooted in the team’s understanding of core principles. Agile leaders must invest in developing a strong foundational mindset, as well as practices. Education is a critical enabler of sustainable agile adoption.”
(Mike Griffiths, Chapter 1 – Agile Principles and Mindset)
Option A is a partial strategy but doesn’t ensure cultural transformation.
Option B is necessary but not sufficient—buy-in alone won’t change behavior.
Option C is tactical and useful but doesn’t address team-wide mindset change.
Answer: D