The correct answer is C — Generate insights at the next retrospective and adjust processes as decided by the team.
The retrospective is the proper agile ceremony for identifying issues related to team performance, communication, and process inefficiencies. It's an opportunity for the team to collaboratively review their work, generate insights, and agree on improvements. Inconsistent defect data is a team-level issue best addressed through inspection and adaptation during the retrospective.
PMI Agile Practice Guide states:
“Retrospectives allow the team to inspect how they work together and continuously improve their team norms, working agreements, and definitions of done.”
(PMI Agile Practice Guide, Section 5.8 — Retrospectives)
Mike Griffiths supports this:
“Retrospectives provide teams the opportunity to identify recurring problems, such as inconsistent defect documentation, and agree upon actions for improvement. Teams should self-organize and own their process improvements.”
(PMI-ACP Exam Prep, Chapter 7 — Continuous Improvement)
Incorrect options:
A is disruptive — iterations are not stopped unless critical.
B misuses the planning meeting, which is for backlog commitment, not process review.
D treats a process improvement as a backlog item, which may dilute accountability.
Answer: C
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