The correct answer is C – Create an environment of continued learning by providing opportunities for team members to develop their skills as generalized specialists.
Agile encourages the concept of “T-shaped” team members—individuals who have deep expertise in one area and broad skills across multiple areas. Promoting cross-skilling and continued learning reduces risk, increases collaboration, and helps build a resilient, self-sustaining team.
From the PMI Agile Practice Guide:
“Teams should strive to become cross-functional and develop generalized specialists who can collaborate effectively across domains.”
(PMI Agile Practice Guide, Section 5.2 – Building High-Performing Teams)
Mike Griffiths notes:
“Agile promotes team learning. Encouraging members to grow as generalized specialists reduces reliance on single individuals and improves flexibility.”
(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 4 – Team Performance)
Other options:
A helps but is not sufficient on its own.
B is a solid practice but doesn't directly promote skills growth.
D goes against Agile values of team development and empowerment.
Answer: C
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