A project manager is preparing a contingency plan for an AI-enabled underwriting platform.

PMI-CPMAI highlights the need to manage AI operational risks through structured contingency planning and trustworthy AI governance. A business continuity-aligned contingency strategy is a manual override with clear escalation and decision rules so critical underwriting decisions can continue when the AI platform is unavailable. This is consistent with CPMAI expectations for operational readiness and accountability: define alternate operating modes, ensure decision traceability, and maintain service reliability despite disruptions. Stopping all underwriting (B) fails the “must still decide” requirement. Running without monitoring (C) violates trustworthy AI controls and increases the chance of unnoticed failures or harmful decisions. Marketing (D) does not address continuity of operations. A defined manual override aligns with governance principles by preserving accountability and ensuring the organization can meet obligations during system downtime.