A PMO team member who joined the PMO 5 years ago as a junior PMO...

PMI-PMOCP Lifecycle Management encouragesmentoring and coachingas the first approach to address performance issues, especially for experienced team members. Mentoring helps build initiative, confidence, and capability through personalized guidance.

Reassigning roles (Options B and D) should be secondary actions after development attempts. Training (Option C) might help but lacks the individualized support mentoring provides.

Effective mentoring fosters a culture of continuous learning and improves the PMO team’s overall effectiveness and value.