During a virtual workshop presenting a product to potential clients, a facilitator emails the product...

Mitigation involves taking proactive steps to reduce the probability or impact of a risk event. In this scenario, the facilitator anticipates the risk of attendees not receiving the product brochure due to spam filters. By advising participants to check their spam folders, the facilitator addresses the issue before it escalates, thereby reducing the likelihood of miscommunication or information loss. This preemptive action exemplifies a mitigation strategy, aiming to lessen the potential negative impact on the workshop's effectiveness.

PMI Risk Management Study Guide References:

The PMI-RMP Exam Preparation Study Guide defines risk mitigation as "the process of implementing actions to reduce the likelihood or impact of a risk to acceptable levels," highlighting the importance of proactive measures in risk management.