Steve is the project manager for the POK Project.

The communications management plan defines who needs what information, when the information is needed, and the modality the information is expected in.

Answer option C is incorrect. The project schedule could include project management activities such as schedule communication, but the communications management plan is the best answer as this information is absolutely documented in this plan.

Answer option D is incorrect. The schedule management is not the best location for this information.

Answer option B is incorrect. The request for customer communication is not an issue, so this choice is not the most appropriate.