A new offshore call center project is vital for a company's branch offices.

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A new offshore call center project is vital for a company's branch offices. The project is at the end of the planning phase when the project manager is informed by the sponsor that the project will be delayed due to reprioritization.

What should the project manager do?

Create a messaging group chat with the branch office stakeholders to inform them about the project delay.

Schedule a video conference to inform the branch office stakeholders about the project delay.

Send an official project memo to inform the branch office stakeholders about the project delay.

Include the project delay in the monthly progress report for the branch office stakeholders.

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Update on: Oct 19, 2025
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A new offshore call center project is vital for a company's branch offices.

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