A new project stakeholder complains that they do not receive critical project information on time...

This question fits the People domain because it concerns stakeholder engagement, communication needs, and involvement in decision-making. PMI guidance states that the communication plan should define the content, delivery mechanisms, frequency, and communication roles needed to meet stakeholder information requirements. PMI also emphasizes that stakeholder management plans should be living documents and updated when project conditions or stakeholder needs change.

Because the stakeholder is dissatisfied both with timing/frequency of information and with their level of involvement , the project manager should review and update both the communications management plan and the stakeholder engagement plan . Option B is weaker because a RACI matrix addresses role clarity, but it does not fully solve information cadence and engagement expectations. Option A unnecessarily pushes the problem to the PMO. Option D is defensive and fails to address the stakeholder’s actual concern. PMP-style reasoning favors adapting plans to stakeholder needs rather than proving that communications were previously sent. The goal is effective engagement, not just evidence of transmission.