A project is 70% complete when the project sponsor requests an additional deliverable.

When a project sponsor requests an additional deliverable, especially when the project is significantly underway, the first action a project manager should take is to determine the potential impact of this change on all aspects of the project. This involves assessing how the new deliverable will affect the project’s scope, time, cost, quality, resources, and risks. The project manager needs to analyze whether the additional deliverable aligns with the project objectives and how it might alter the project plan. This impact analysis is crucial before moving forward with any decisions or negotiations related to the change request.

The response is aligned with the principles outlined in the PMBOK Guide’s “Perform Integrated Change Control” process, which emphasizes the importance of assessing the impact of change requests as a first step1. Additionally, the role of Business Analysts in evaluating the impact of proposed changes on various aspects of the organization is highlighted, which supports the necessity of impact assessment in change management2.