A project manager is leading a diverse project team that includes new and experienced team...

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A project manager is leading a diverse project team that includes new and experienced team members. A conflict has occurred between two team members. One team member prefers using digital tools for project communication. The other team member prefers in-person meetings and phone calls for communication.

What should the project manager do to manage this conflict?

Arrange a team-building activity to foster understanding and open communication among the team members.

Allow the team members to continue using their preferred communication tools and methods.

Initiate a conversation with the team members individually to understand their situations regarding communication.

Instruct the team members to adapt to the project's communication tools and methods.

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Vendor: PMI
Product: PMP
Update on: Mar 19, 2026
Questions: 2134

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A project manager is leading a diverse project team that includes new and experienced team...

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