According to the PMP Exam Content Outline, one of the tasks of the project manager is to “Assess stakeholder needs, interests, values, and influence, and determine the appropriate approach for engaging stakeholders across the project life cycle” (Task 1, Domain I: People). This implies that the project manager should evaluate the engagement needs of stakeholders based on their expectations, requirements, preferences, and level of influence and interest in the project. By doing so, the project manager can tailor the communication and collaboration methods to ensure high involvement from the stakeholders throughout the project. This will help to build trust, manage expectations, and increase stakeholder satisfaction. References:
PMP Exam Content Outline, Domain I: People, Task 1, page 61
PBA Exam Content Outline, Domain II: Planning, Task 3, page 102
A Guide to the Project Management Body of Knowledge (PMBOK Guide), Sixth Edition, Chapter 13: Project Stakeholder Management, Section 13.2: Plan Stakeholder Engagement, page 5133
Business Analysis for Practitioners: A Practice Guide, Chapter 4: Needs Assessment, Section 4.2: Identify Stakeholders, page 694
