A project manager was assigned to lead a global project with a virtual team that...

Comprehensive and Detailed Explanation:

In global virtual teams, active listening and adaptability are key leadership traits. By engaging the team, understanding their communication challenges, and adjusting practices accordingly, the project manager demonstrates empathy and responsiveness—essential for building trust and reducing conflict.

* A is passive and may be perceived as blaming.

* B is useful but not the first response.

* D is a leadership principle but too broad without specific action.

* C addresses the root issue and aligns with servant leadership behaviors.