A project with a geographically distributed team is ending its first iteration out of eight.

When some team members are not engaged, it is critical to explore the root cause in a safe and collaborative manner. Conducting a team-building or issue-identification activity encourages open communication and uncovers barriers such as time zones, cultural differences, or unclear expectations.

According to the PMBOK® Guide – Seventh Edition and Agile Practice Guide, engagement and psychological safety are key to high-performing teams. Identifying the cause first ensures that corrective actions are meaningful and not superficial.

Option B may be valid but assumes the problem is scheduling.

Option C is reactive and may be seen as confrontational.

Option D treats the issue as a risk without attempting resolution.