A senior manager attends one of the project review meetings and expresses concern that the...

When concerns about meeting quality standards arise, it is crucial for the project manager to review the quality management plan with the senior manager. This allows both parties to understand the quality objectives, standards, and procedures that are in place, and to ensure that these align with the project’s goals. The PMBOK® Guide and best practices in project management emphasize the importance of regular quality assessments and the use of quality audits to ensure that project activities comply with the defined quality standards12. By reviewing the quality management plan, the project manager and senior manager can collaboratively address any gaps or misunderstandings and take necessary actions to meet the quality requirements.