To update a record in the future when a specific time condition is met, the correct tool is Flow Builder, specifically using a Scheduled Path in a Record-Triggered Flow or a Scheduled Flow.
Salesforce supports:
Scheduled Paths in Record-Triggered Flows: Executes actions after a specified time has passed since a triggering event.
Scheduled Flows: Autolaunched flows that are configured to run at specific intervals or times, independent of user interaction or record changes.
Incorrect Options:
A. Approvals: Used for routing records through approval steps, not for time-based updates.
B. Process Builder: While it supports scheduled actions, Salesforce is deprecating its use in favor of Flows.
C. Workflow Rules: Time-based workflow actions are legacy and being phased out in favor of Flow.
Reference Extracts from Salesforce Process Automation Documents / Study Guide:
“Scheduled flows are ideal for automating tasks that must be executed at a specific future date and time.”
“Record-triggered flows can use scheduled paths to delay automation until after a defined period.”
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