To evaluate whether the Opportunity Stage is changed to Closed-Won or Closed-Lost, a Decision element in Flow is used. It allows branching logic to determine if the stage matches those values, and then trigger appropriate actions such as notifying sales leaders.
C. Correct — The Decision element allows branching based on criteria (e.g., Stage equals Closed-Won or Closed-Lost).
Incorrect Options:
A. Workflow field update cannot send notifications and is limited in scope.
B. Quick Actions are user-triggered, not automated.
D. Update Record is used to change data, not evaluate conditions.
Reference Extracts from Salesforce Process Automation Study Guide:
“Decision elements evaluate field values or formulas and determine the path a flow should take.”
“Use Decision elements to branch automation logic based on conditions like Stage = Closed-Won.”
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