The Administrator is developing a flow which integrates with an external system and needs to...

Platform Event–Triggered Flows are ideal for asynchronous integration use cases. These flows are triggered when a platform event is received. Platform events are part of Salesforce’s event-driven architecture and are designed for integrating external systems by publishing and subscribing to event messages asynchronously.

These flows run in the background and are invoked in response to events (e.g., external system sends a payload to Salesforce).

Incorrect Options:

B. Contact Request Flow: Used for managing contact us forms, not integrations.

C. Checkout Flow: Not a Salesforce standard flow type.

D. Screen Flow: Requires user interaction and is synchronous.

Reference Extracts from Salesforce Help - Platform Events Overview:

“Use Platform Event–Triggered Flows to automate business processes that should run asynchronously in response to events.”

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