Understanding Unmanaged Users:
Unmanaged users are those who have created Google Cloud accounts using their company email addresses outside of the organization's management (e.g., through GCDS).
Challenge:
The goal is to bring these unmanaged accounts under your company's control without disrupting their existing accounts and access.
Using the Transfer Tool:
Google provides a transfer tool specifically designed to migrate unmanaged users to a managed state.
This tool allows administrators to invite unmanaged users to join the organization's Google Cloud Identity or Google Workspace account.
Steps to Use the Transfer Tool:
Step 1: Access the transfer tool from the Google Admin console.
Step 2: Identify the unmanaged users using their email addresses.
Step 3: Send invitations to these users to transfer their accounts.
Step 4: Users accept the invitations, allowing their accounts to be managed under the organization's domain.
Benefits:
This method ensures a smooth transition for users without losing access to their existing data and services.
It aligns with best practices for managing user accounts in a corporate environment.
[References:, Migrate unmanaged users, Google Cloud Directory Sync, , , , , , , ]