In PingAM 8.0.2, troubleshooting complex issues often requires moving beyond audit logs to Debug Logs. These logs capture the internal operations of the AM engine and its various components (e.g., Authentication, Core Token Service, Session Management).7
According to the "Debug Logging" section of the PingAM 8.0.2 Maintenance Guide, the standard format for a debug log entry is designed to provide maximum context for support engineers and developers. A typical entry includes:
Time and Date Header: Precise timestamp of when the event occurred.
The Component (Category): Identifies which part of the code issued the message (e.g., amAuth, amSession, amOAuth2).
The Debug Level: Indicates the verbosity/severity, such as ERROR, WARNING, INFO, MESSAGE, or OFF.
The Thread ID: Crucial for multi-threaded environments like Tomcat, allowing administrators to trace a single user's request across multiple log entries.
The Message: A descriptive string explaining the internal operation or the error encountered.
Stack Trace: If the entry is recording an exception, a full Java stack trace is optionally included to pinpoint the exact line of code where the failure occurred.
Option A is the most complete and accurate representation of this structured output. Options B, C, and D are incorrect because they omit essential troubleshooting fields like theThread IDor theComponent name, which are necessary for correlating logs in a high-concurrency production environment. Understanding this structure is fundamental for any administrator using tools like ssoadm or the REST API to capture and analyze troubleshooting information.
