The chief executive officer reminds a program manager that a program must deliver a 30%...

BICSI RCDDv14.1 Question Answer

The chief executive officer reminds a program manager that a program must deliver a 30% reduction in customer complaints by the end of the year. Where is this expectation documented1?

Program quality standards

Customer management plan

Benefits management plan

Benefits sustainment plan

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BICSI RCDDv14.1 Summary

Vendor: BICSI
Product: RCDDv14.1
Update on: Aug 1, 2025
Questions: 320

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The chief executive officer reminds a program manager that a program must deliver a 30%...

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