An administrator has installed a valid SSL certificate within SmartZone.

When a valid SSL certificate is installed onSmartZone, it is not automatically applied to all services. TheWISPr (Wireless Internet Service Provider roaming) portalmust have the certificate explicitlymappedto it in theWeb Authentication settings.

According toRUCKUS One Online Help – Certificate Management and Portal Configuration, SSL certificates must be bound to individual services such asWISPr,SmartZone GUI, orAP web services. If a certificate is uploaded but not mapped, the portal continues using the default system certificate, leading to trust or validation errors for guest users.

The certificate does not need to be a wildcard, and WISPr can share a certificate with other services as long as it’s properly assigned.